How to Hire
POSTAGE: If your outfit is posted, we will ship it to you in time for your event & you will be notified of the tracking number.
Step 4
DROP OFF: Return the dress on or before the end date of your booking. It must be returned by 6pm that day. Don't worry about cleaning it - we take care of that! If extra cleaning is needed, you will be notified for payment.
POSTAL RETURN: Postals must be handed in to Australia Post over the counter by 3pm Monday. A lodgement receipt must be sent to us as proof.
Please read the terms and conditions and shipping policy for further details regarding postal returns.
Frequently Asked Questions
Please read below to find out information from some of our most frequently asked questions.
FAQs
Do you hire dresses Australia Wide?
Yes! For all bookings we offer postage within Australia or free collection from our Brisbane, Queensland Home Studio. You can select postage or pick up at the checkout.
*We do not ship internationally.
Do you offer postal try ons?
No! At Dressed By Issy we do not offer postal try ons.
Try ons are only available by appointment at our Carseldine, Queensland Home studio. Please message @dressedbyissy or email dressedbyissy@gmail.com for try on availability.
Do I need to clean my outfit before I return it?
No! We offer complementary cleaning with all hire bookings. Simply return your item as is after the event.
For more information - please read our terms and conditions.
What happens if I damage the hire outfit?
We want you to enjoy yourself iwthout any stress. At Dressed By Issy we understand that accidents happen.
In the event the garment is returned with MINOR damage and is repairable the client is liable for any costs associated with fixing the garment.
In the event the garment is irreparable the client will be charged the retail price of the item for Dressed By Issy to replace it.
For further information, please read our terms and conditions.